Reference

Terms That Keep Your Account Clear

One rulebook covers your account, wallet records, VIP Baccarat tables, Big Bass Bonanza rooms and Tennis Betting markets, so you know what applies before you join.

Account rulesWallet recordsGame termsSupport 09:00-23:00 WIB
raja100 Terms That Keep Your Account Clear
HELP PATHS

Get Terms Help Before You Act

Fast answers help you avoid account mistakes, so we keep Terms & Conditions contact paths visible before you fund the wallet or enter a table. Use live chat for short clause questions, WhatsApp when you need to attach a QRIS receipt image, or email for written requests about account details. Our help desk runs 09:00-23:00 WIB, and we may ask you to confirm your registered phone number before discussing wallet or login records.

Team online

Live chat

Open Menu > Help > Chat between 09:00 and 23:00 WIB for quick Terms & Conditions questions. Send the clause number, your account ID and the wallet or game area involved.

WhatsApp support

Use WhatsApp when a clause involves an image, such as a QRIS receipt or profile screen. We ask for account confirmation first, then explain the relevant term in plain language.

Email desk

Send longer Terms & Conditions questions to [email protected]. Include your username, registered phone number and the section you are asking about so our reply can match your account record.

ACCOUNT CARE

How We Apply Account Rules

Consistent handling matters when the Terms & Conditions touch your personal data, cookies, login sessions and wallet history.

Data handling

The terms allow us to use account data only for account operation, payment tracing, security checks and support replies. We keep the request tied to your username and registered contact details.

Cookie use

Cookies help us keep your session active, remember device signals and protect the login flow. You can clear browser cookies, but the terms explain that some account checks may run again.

Security steps

If a login looks unusual, the terms let us pause access while we confirm your phone number or email. This protects wallet records before DANA, OVO, GoPay or QRIS actions continue.

Record retention

Wallet entries, game round references and support tickets are kept for account administration and dispute handling. Retention can differ by record type, and support can explain what applies to your request.

Correction requests

If your name, phone number or email is wrong, contact support before starting a withdrawal. The terms allow us to ask for confirmation documents before changing details linked to payments.

Terms updates

When we change the Terms & Conditions, we place the current text on this page and may show an account notice. Check the date before you open a new wallet or game session.

Your Terms Questions Answered Clearly

The questions below focus on practical Terms & Conditions issues you may check before opening an account, funding the wallet, entering VIP Baccarat or asking support for a change. They are written to help you understand what we may ask for, how records are used, and where to contact us if a clause affects your account.

You accept the current Terms & Conditions for account access, wallet records, game rules, security checks and support contact. You should read the page before joining, especially the sections about eligibility and payments.

Yes. We keep the current Terms & Conditions on /terms-conditions/ and may show an account notice when wording changes. If you keep using the account after that notice, the updated terms apply.

Each wallet action is tied to a payment channel, timestamp and account ID. The terms explain why support may ask for a receipt image or registered phone confirmation before tracing an entry.

Contact support before requesting a withdrawal or changing payment details. Under the terms, we may pause certain wallet actions until your account information is corrected through your registered contact path.

Game disputes are checked against round IDs, provider records and account history. The Terms & Conditions explain that the recorded result is used to resolve the question unless a technical correction is confirmed.

Yes. Send the request through live chat, WhatsApp or [email protected] from your registered contact details. We may ask for confirmation before changing data tied to login security or wallet history.

Use live chat from Menu > Help > Chat for quick questions, or email [email protected] for written replies. Include the clause number and the account area affected by your question.