Legal Rules Behind Your Account
This Legal page explains how we treat account access, wallet activity, identity checks, and site use for Indonesia customers. Before you join, we ask you to confirm that your access is allowed where you are, because eligibility depends on local law. We record the account step
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you take, such as email confirmation, mobile number check, and wallet receipt matching, so support can answer legal questions without guessing. Payment records for DANA, OVO, GoPay, and QRIS are used as transaction context only, not as permission to bypass account checks. If a rule, court
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order, payment rail request, or fraud alert requires action, we may pause access while we check the account record. You can contact us during 09:00-23:00 WIB through live chat or [email protected] when you need a copy of the terms applied to your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.